Opened 10 years ago

Closed 10 years ago

#7 closed defect (fixed)

Trac not notifying ticket owners on ticket assignment

Reported by: pat Owned by: pat
Priority: minor Component: ticket-system
Keywords: Cc:

Description

Ticket owners are not being notified when a ticket is assigned to them.

Change History (1)

comment:1 Changed 10 years ago by pat

  • Resolution set to fixed
  • Status changed from new to closed

Trac configuration for the wplug-internet Trac project was not set properly to provide this notification. Notification configuration (in the project's trac.ini file) included:

[notification]
always_notify_owner = false
always_notify_reporter = false
always_notify_updater = true

This was changed to:

[notification]
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true
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